ENG - 中文
About us

Privacy Policy

Terms and conditions

How to shop

Delivery and insurance

Tax policy
Copyright© 2018 Lifemall SA All Rights Reserved
ENG - 中文
× About us
Privacy Policy
Terms and conditions
How to shop
Delivery and insurance
Tax policy
Copyright© 2018 Lifemall SA All Rights Reserved
隐私政策

PRIVACY POLICY


LIFEMALL is a website owned by LIFEMALL SA (hereinafter referred to as "we" or "our" ). We respect the privacy rights of the online visitors (hereinafter referred to as "you" or "your" ) of our website and we have adopted and implemented a privacy and cookies policy (hereinafter referred to as the "Privacy Policy" ) in order to collect, store and use the personal information you provide us with.

The following information is provided by LIFEMALL to our online visitors in order to enable them to fully understand and accept our Privacy Policy. This Privacy Policy is applicable to all the users of our website for any purposes, including visiting, registering, using our services or purchasing products on our website. You agree that in order to use our services you shall accept this Privacy Policy and the contents described in other policies and regulations published on our website (any and all of them referred to as the "TOS" ). If you do not accept our Privacy Policy in its entirety or our TOS, please do not use, and exit from our website.

This website and/or the services offered by this website are available only to individuals that can enter into legally binding contracts under the applicable laws, and are not intended to be used by individuals under the age of eighteen (18). If you are under the age of eighteen (18), you may use this website only under the supervision of a parent or a legal custodian and after the latter has agreed to and accepted our Privacy Policy and our TOS. Our Privacy Policy is not applicable to external websites, managed and/or operated by third parties, onto which you may be redirected from our website and we will not be responsible for all the information you may submit to the above mentioned external websites. It is strongly recommended that you read the privacy policy of such external websites before submitting your personal information. LIFEMALL reserves the right to amend or update, partially or entirely, the Privacy Policy also due to changes in the relevant laws and regulations concerning personal data and rights protection. Such amendments or updates will come into effect immediately after publication on our website. Therefore, it is your responsibility to read the latest applicable Privacy Policy published on this website.


1. Collecting Your Personal Information

When you register on LIFEMALL.com, place an order, buy gift cards for friends or use LIFEMALL's services, we will collect and process your personal information. By filling-in the information forms and submitting them to us, you agree and consent to the collection of such information and data. If you register your personal information in our website and/or place an order, we will hold your personal information (including, but not limited to, name, surname, date of birth, email address, telephone number, delivery address, etc.) in order to process your order, deliver our services to you, and send you information and update on our website and our latest services.

2. Use of Cookies

This website will utilize automatic data collection tools such as cookies (we send very small files to your computers or other devices that you may use to visit our website) as below specified:

1) Website Functionality Cookies
These cookies enable you to browse our website and use certain functions such as the "Shopping Bag" and the "Wish List".

2) Website Analytic Cookies
These cookies enable us to measure and analyze your usage of our website as to allow LIFEMALL to improve the website and enhance your shopping experience on LIFEMALL.

3) Customer Preference Cookies
These cookies enable us to keep track of your preferences once you have browsed our website (for instance, your user name, language or location). This will contribute to improve your browsing experience as to make it simpler, easier and more personalized.

4) Targeting Cookies or advertising Cookies
These cookies enable us to deliver relevant advertisements to you. In addition, these cookies limit the number of times you are shown with a certain advertisement and help us to measure the effectiveness of advertising campaigns.

By using our website you agree to let us utilize the types of cookies mentioned above in your computer or other devices that you use to access to our website. You can delete, block or disable these cookies at any time regardless the internet browser you are using. If you want to delete, block or disable the cookies in your computer or other devices, please make reference to the relevant section in your internet browser setting menu and information on how to delete or manage cookies is also available at www.aboutcookies.org. Please note that by deleting or disabling the use of cookies, you will probably not be able to visit our website or use certain specific functions on our website. For instance, you will not be able to save or have the selected goods displayed on the website once you have completed the online purchasing procedures.


3. Using and Sharing Information

LIFEMALL may use your personal information to manage your account, process orders, perform payments or provide you with a personalized shopping experience. Your personal information might as well be disclosed to a credit or anti-fraud agency, which might keep record of such information. Your information may be shared with the commercial department of LIFEMALL SA. Furthermore, we may disclose your personal information to any relevant supervisory authorities in case there is a legal obligation to do so. In addition, we may send you marketing/promotion newsletters using your personal information, but only in case you subscribe to such service (as mentioned in the next section herein below). We will not sell, distribute or transmit your personal information to third party marketing/researching companies without your prior authorization.

We will collect data and information on website traffic, sales, wish list and other commercial information and transmit it to third parties, but this information does not include any data which can identify you personally. From time to time, LIFEMALL may employ a third party business partner to collect your personal information on LIFEMALL's behalf. In such cases, the hired third party will be bonded by a confidentiality agreement and will entirely observe LIFEMALL's Privacy Policy. Finally, we may use your personal or other information regarding your use of our website for our internal marketing purposes, or in order to monitor customers preferences, as to consistently improve our website and better meet our customers’ needs and expectations.

4. Subscribing / unsubscribing to Newsletters

Upon your registration on LIFEMALL, you will be given the right to unsubscribe to our newsletters dispatching system (which provides information on new products, website functions, special offers, prizes, opportunities, contests, or other activities).

You can cancel your subscription to the newsletters system or to any of our other communication service at any time. Each advertising email that we send to you includes a link to cancel the subscription and in order to do so, please follow the instructions provided in the relevant email. In addition, you can also log in the "My Account" section to edit your settings and choose to unsubscribe from the newsletters service. To unsubscribe from our notification service system you can also contact our customer service or send an email to customercare@lifemall.com.

5. Reviewing and Editing Your Personal Information

To review or edit your personal information, please log in LIFEMALL website. Once you have logged in, your personal information will be displayed in the "My Account" section. Only you or, upon your request, our customer service will be able to review or edit your personal information by using your user ID and password. You can amend the "Personal Information"," Delivery Address" and "Wish List" sections online. If you prefer it, you can also contact us by sending an email to customercare@lifemall.com providing us with the relevant authorization and instructions to amend your data.

6. Security Measures

We do our best to adopt appropriate measures in order to ensure the safety, completeness and confidentiality about the personal information you provide us, protecting your personal data with respect to any possible losses or from being illegally damaged, distorted, disclosed without authorization as well as to prevent any infringement of our Privacy Policy. When you place an order or visit your account, before your identification information is sent to us, we will use SSL (Secure Sockets Layer technology) to encrypt your information in order to prevent it from being used without authorization. Furthermore, in case a third party, such as a business partner of LIFEMALL will receive such information, we will take effective measures to ensure that such third party provide sufficient and satisfactory protection standards for that information. Meanwhile, we recommend you to install on your computers and/or devices the most effective and updated software to protect the transmission/reception of network data (i.e. the latest antivirus system) or require your web provider to adopt relevant measures to ensure the security of network data transmission (i.e. firewall and systems of junk mails filtering).

7. Acceptance/Rejection

You will be asked for authorization by LIFEMALL at each step of any relevant procedures. For instance, we will inform you in advance and let you tick the choice to enable and accept us or not to use your personal information (including your email address) due to the purpose mentioned above. We hereby warn you that under certain circumstances, for example fulfilling a legal obligation or the TOS, LIFEMALL can process your personal information without your consent. Without breaching legal obligations and your rights, we may send you advertisements or provide products or services for marketing purposes processing your personal information. However you can reject them at any time whenever we collect your information or send you the services information. LIFEMALL grants you the right to withdraw at any time your consent to receive any information related to specific services without being asked to provide any specific reason for such denial.

8. Questions and Complaints

For further information about our Privacy Policy, please consult our "FAQ" section where you can find our replies to the most frequently asked questions. For further information, please consult our "Contact Us" section or send your questions and/or complaints via email to relevant LIFEMALL's department.